TRADECOMPLIANCE

01

Licensing

We hold a customs broker licence and file entries in our own name. Our air freight is booked under an IATA accreditation, and we carry cargo liability cover.

Licence and membership numbers are on the booking confirmation and are available on request.

02

Sanctions and restricted parties

Every counterparty on a booking is screened against the applicable sanctions and denied party lists before the cargo moves, and again if the parties change mid-shipment.

A hit stops the booking. We will tell you it has stopped and why, unless the law prevents us from saying.

03

Export control and dual use

Some ordinary looking goods need an export licence because of what they could be used for. Machine tools, certain electronics, encryption and lab equipment are the usual ones.

We ask about end use because we have to, not because we are being difficult. Where a licence is needed we will tell you which one and roughly how long it takes.

04

Dangerous goods

Declared dangerous goods are booked under the applicable code for the mode, packed and documented by trained staff.

Undeclared dangerous goods are the biggest safety risk in freight. If we find them, the shipment stops and the carrier is told.

05

Anti-bribery

We do not pay facilitation payments, at any border, for any customer. Where that costs a shipment time, we will tell you it is costing time and why.

06

Raising a concern

If you believe a shipment we handled breaks a rule, or that someone here has been asked to bend one, write to us. Reports are read by a director and the person reporting is not named to the team involved.