TELL US WHATYOU MOVE
Origin, destination, commodity, dimensions and the date it has to land. That is enough to price most lanes.
Send the brief
Fill in what you know. A half-complete brief still gets an answer, it just gets a range instead of a number.
- Monday to Friday, 08:30 to 17:00
- 2A International Square, Douala, Littoral, Cameroon
Outside those hours, a shipment with an exception on it still gets a call. The number on your booking confirmation is answered, not diverted.
Three replies, in this order
No discovery call before you get a number.
An acknowledgement, same working day
From the person who will price it, with their direct line, and a question if the brief is missing something that changes the number.
A quote, usually within a working day
Origin charges, freight, destination charges and an estimate of duty and tax, on one page. Lanes that need a survey or a partner rate take longer, and we tell you which one yours is.
A booking, when you say go
Named sailing or flight, cutoff, and a tracking reference before the cargo is collected.